Welcome to
Sphynx Tech Support

The Sphynx tech support area continues to grow. We've added more Sphynx Server questions and answers and will soon add several more CGI scripts and programs for your web serving pleasure.
Below you'll find some of the most commonly asked questions around here and hopefully some helpful answers to those questions. We'll be continuing to add to our tech support area, so check back.Feel free to write any time!

Tech Support Topics

CGI For Sphynx Sites

CGI for Sphynx Servers

Tips for a Successful Site

Sphynx Site Questions

Sphynx Server Questions

Search Tech Support Questions

Questions, Questions, Questions

• How do I access my site using FTP to upload pages and graphics?
• How do I FTP using just an AOL account?
• Where can I learn html?
• Can I redo or delete the "index.html" page in my home directory?
• Uploading binary versus ascii? Huh??
• Can I telnet to my Sphynx Site?
• Can I access my Sphynx Server via telnet?
• What cgi programs are available for a Sphynx Site?
• How do I measure the number of hits my site receives?
• Can I change my POP account to an email alias?
• What is my URL?
• Can I take credit card numbers in a form?
• My hit counter won't count. The number stays the same. What's wrong?
• How does webserving work?
• How do I handle form contents?
• I can't get to my site! Can you put my pages there for me?
• How do I get people to visit my site?

Questions, Questions, Questions

• What is the configuration of the virtual servers?
• How do I change the time zone on my virtual server?
• Just how much unix do I have to know?
• How do I add a user to my virtual server?
• How do I remove a user on my virtual server?
• Can I install a graphical hit counter?
• What if I already have a domain name?
• Can I allow server side includes from within any directory?
• What's the procedure for getting a .NET domain? What about .GOV?
• Who bills me for my domain name?
• How long until my domain is registered?
• Can I use AWK for shell scripts?
• Who has access to my configuration, log files?
• How do I reboot after changing configuration files?
• How do I use the #include server side include?
• How do I run Getstats for one user directory only?
• How do I set up clickable imagemaps on my virtual server?
• Can I install hit counters for web pages on my server?

If you don't feel like wading through all those darned questions, find the answer faster by searching sphynx tech support. Just remember, on the answer pages if only the word "Site" is checked, that means the information on that page applies to Sphynx web sites. If only "Server" is checked, the answer applies to Sphynx virtual servers. If both are checked, the info applies to both. Search.

Copyright © 1996, Sphynx Web Solutions. All rights reserved. All brand names and product names used on these web pages are trademarks, or trade names of their respective holders. Direct questions or comments to webmaster@sphynx.com.